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Home > About
Midnight Sun
Company
Overview
Based in Victoria, BC,
Canada, Midnight Sun Adventure Travel is a BC owned travel agency
operating as an inbound tour operator. We are licensed by the British
Columbia Consumer Protection Authority (#3042-4) and, as such,
abide by the rules and regulations regarding travel services in
British Columbia including administration of a trust account for
all funds advanced to us by our customers. In addition to providing
scheduled tours of western and northern
Canada, our services include:
- Pre-trip support for independent travelers and groups including
itinerary consultation, provision of comprehensive pre-departure
information, accommodation and activity reservations.
- Designing and delivering tour programs for international tour
operators, special interest groups and corporations.
- Using our own commercially licensed motor carrier company and
experienced guides to directly deliver the overland component
of our tours.
Our commitment to you
begins the moment we respond to your inquiry. We promptly answer
emails and extend our hours to seven days a week from June 1 to
September 30. It may take a few phone calls or emails for you to
make up your mind about joining a tour, and that’s okay –
we want to make sure you have all the information you need to look
forward to your adventure trip with Midnight Sun. Once you book,
we provide you with comprehensive predeparture information that
includes area descriptions, what to bring and weather conditions.
An example of how far we've gone to meet customer needs is on our
media page.
Relationships with our customers, employees, and suppliers account
for our ongoing success and enjoyment in providing top notch adventure
travel holidays. We read every customer evaluation, and take every
customer comment seriously, using this feedback to improve the quality
of our adventure travel products.
Many of our customers are new to adventure travel, so please don’t
be shy about asking any questions that come to mind, or check out
the page on frequently asked questions. It’s
quite likely that, despite how “out there” you think
your question is, we’ve heard it before. Given that we make
our living by exceeding customer expectations on our tours, there
is very little we take for granted – every customer is special!
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